Frequently Asked Questions

If you are a new Spa-goer and have some questions, please feel free to ask any of our spa professionals.

Single appointment Spa Guests

We suggest you arrive 10 minutes prior to your facial, and massage appointments to allow time for a consultation with your therapist. 5 minutes prior to all spray tan, nail, makeup and waxing appointments.

Multiple appointment Spa Guest (packages)

Please arrive 20 minutes prior to your appointment to allow time to change into a robe and sandals.

For Spray Tanning Appointments

Exfoliate with Infinity Sun’s (sold at Lime Spa) non abrasive body polish. Only use an abrasive exfoliant up to 3 days prior to your Spray tan session as this will create abrasions that will interfere with the evenness of the application.
Do not wear lotion
Do not wear deodorant
Wear loose, dark clothing and open toed sandals
Wait until the following day to shower or sweat
Do not swim as the chemicals or salt water will remove the tan
Use the extender (sold at Lime Spa) to keep the skin hydrated and make the tan last longer

For Waxing appointments

Does it hurt? The first time more than any other time. Why? Because if you wax regularly, you are removing less hair each time.

Will the hair grow back thicker/stronger/darker?

Don’t bald men wish! When hair is shaved, it is cut at the thick part of the hair, which is why you can feel stubble the next day. Waxed hair is removed from the root, and when the hair starts to grow back it is a new, very fine hair. The only thing that stimulates hair growth is hormones.

How long does the hair have to be?

3-4 weeks of hair growth. If the hair isn’t long enough you will experience regrowth much sooner. It normally takes 3 waxing appointments to experience even smoothness because of the different stages of hair growth.
Children, Cell Phones and Pagers

Please help us create a peaceful environment by leaving distractions at home. Cell phones are not allowed in Lime spa. Please step outside if you need to make a call.

What should I wear during the service?

If you are having a face or body treatment, it is your choice to disrobe entirely, or to wear your undergarments. Our staff is trained in draping to ensure your privacy at all times.

Do I have to talk during my treatment?

We offer very unique treatments that are meant to flow without conversation for ultimate relaxation, but if you wish to chat or learn more about your treatment, we are happy to oblige.

I want to start a skin care routine. How do I choose a facial?

If it is your first facial at Lime, we schedule an additional 15 minutes for a consultation. Based on your skin care concerns and goals the therapist will recommend which facial program and home care products will deliver the best results.

What if I forgot to book an add-on service with my facial? Can I ask in the room?

Please feel free to ask your therapist for this upgrade and if she or he has time, they will do their best to accommodate you, otherwise they will be sure to find an appointment at a sooner-than-later date.

Should I tip?

We suggest gratuities which reflect the quality of your service.

Can I book treatments if I’m pregnant?

Most treatments are wonderful for pregnant women but there are a few that are not recommended. Our team will be happy to advise you on appropriate services.

Can I ask my therapist to make adjustments if I don’t like something or it is uncomfortable?

Absolutely! Our job is to make you as relaxed and comfortable as possible so you can enjoy all the benefits of our treatments. We will likely ask you but please don’t hesitate to speak up!


We are located upstairs in a newly renovated downtown building in Midtown Reno. The address is 895 South Center St. Reno, NV 89501. Lime is in the North West corner of Taylor and Center st. across the street from the Brasserie St. James. This is a downtown setting with street parking only so please allow time to find parking.  The left side of the street is free 2 hour parking.  The right side is free all day parking.  If you are going to be at the spa for more than 2 hours we suggest finding a spot on the right side to avoid a $15 ticket.

Please arrive prior to your appointment time, to ensure you get the full spa experience!